Responsible Gaming
Is My Gambling
Still Under Control?
This short check is for NZ players who want an honest look at their habits. Select the option that best reflects your situation.
Every Tool You Need.
Free. Instant. Permanent.
All responsible gambling tools are built directly into your Wildz NZ account. No forms, no delays — changes apply the moment you save them.
Set a maximum daily, weekly, or monthly deposit amount. Limits can be decreased immediately but increases require a 24-hour cooling-off period for your protection.
Weekly
Monthly
Receive an alert after a set play session. You can choose to be notified, or have the session end automatically. Helps prevent unintentionally long gambling sessions.
Hard stop
Cap how much you can lose in a given period. Once your loss limit is reached, your account is locked from further play until the next period begins automatically.
Weekly
Monthly
Limit the maximum amount you can wager per bet or spin. Particularly useful for preventing large single bets during emotionally-driven sessions.
Per spin
Take a short break from gambling. Choose 24 hours, 7 days, 30 days, or a custom period. You cannot deposit or play until the period ends. Reversible after it expires.
7 days
30 days
Permanently close your account to gambling. Once activated, your account cannot be reopened under any circumstances. For players who need a definitive, lasting boundary.
Recurring in-session reminders showing your current session duration and net result. Appear every 15, 30, or 60 minutes — your choice. A simple prompt to pause and reflect.
30 min
60 min
A full, transparent record of every deposit, withdrawal, bet, win, and session. Available any time in your account. Useful for honest self-review and budgeting.
Export CSV
Recognising
Problem Gambling
Problem gambling can develop gradually. These are common warning signs recognised by the Problem Gambling Foundation of New Zealand. Experiencing any of these does not mean you have a serious problem — but they are worth paying attention to.
Free Help
Available Now
All services below are free, confidential, and available to New Zealand residents. You do not need to be in crisis to call — any concern is worth a conversation.
📞 0800 654 655
Free · 24 hours · 7 days a week
📞 0800 654 655
Free · Confidential · All NZ regions
📞 0800 543 354
Free · 24 hours · Crisis support
ga.org.nz
Free · Anonymous · Nationwide
How to Set
Limits on Wildz NZ
Under 18?
Not on Wildz.
Wildz NZ enforces strict age verification for all accounts. New Zealand law requires all players to be 18 or older. We use multiple checks to prevent underage gambling.
Wildz NZ
Commitments
These are non-negotiable principles that guide how Wildz operates for NZ players. They apply to every account, every day.
We never target advertising at vulnerable or at-risk players
We train our support team to recognise signs of gambling harm
Self-exclusion requests are processed the same day, always
Responsible gambling information is accessible on every page
No pressure — players can always close their account with one click
MGA licence ensures independent third-party compliance audits
Common Questions
Answered
How do I set a deposit limit on Wildz NZ? +
Log in to your Wildz NZ account, click your account name in the top-right corner, and navigate to the Responsible Gambling section. Under Deposit Limits, enter your desired daily, weekly, or monthly cap in NZD and confirm. The limit applies immediately. Decreasing a limit takes effect right away; increasing a limit requires a 24-hour waiting period to prevent impulsive changes.
Can I reopen my account after self-exclusion? +
It depends on the type of exclusion chosen. A Cool-Off period (24 hours, 7 days, or 30 days) expires automatically and your account becomes accessible again once it ends — no action required. Permanent self-exclusion is irreversible. Once activated, your account cannot be reopened under any circumstances. If you are unsure which option suits your situation, start with a Cool-Off period or contact Wildz support.
What is the minimum gambling age in New Zealand? +
The legal gambling age in New Zealand is 18. This applies to all forms of gambling, including online casinos. Wildz NZ enforces this strictly — all accounts must complete KYC identity verification before withdrawal, which includes confirming the player’s date of birth via a valid NZ Driver’s Licence, Passport, or equivalent government-issued ID. Any account found to belong to a person under 18 is closed immediately and winnings are forfeited.
Is the Wildz NZ helpline really free and confidential? +
Yes. The Problem Gambling Foundation NZ helpline (0800 654 655) is completely free to call from any NZ landline or mobile. Calls are confidential — the service does not record your name unless you consent to follow-up contact. You can call to talk about concerns for yourself or someone you know. The line is staffed 24 hours a day, 7 days a week, with trained counsellors available in multiple languages.
What happens if I exceed my session time limit on Wildz? +
Depending on your setting, you will either receive a notification reminding you of how long you have been playing, or your session will be ended automatically. If you chose the hard-stop option, the game will close and you will need to log in again — at which point a new session timer begins. This creates a natural pause that encourages you to assess whether you want to continue. You can adjust or remove session limits in Account Settings at any time.
Can I block Wildz on my device without self-excluding? +
Yes. Third-party software can block access to gambling sites at the device or network level, independently of your Wildz account. Recommended tools for NZ users include Gamban (blocks gambling sites on all your devices), Net Nanny (family-focused), and Bark (monitoring and blocking for households with children). These tools work alongside Wildz’s built-in limits for extra protection.
