You must be at least 18 years of age to register and play at Wildz Casino NZ. This applies to all New Zealand residents regardless of the game type. Wildz reserves the right to request proof of age at any time. Accounts found to belong to players under 18 will be closed immediately and all funds will be forfeited.

Wildz Casino accepts players from New Zealand. You are responsible for verifying that online gambling is legal in your jurisdiction before registering. Wildz may restrict access from certain regions at any time and without prior notice.

By registering, you confirm you are acting in your own personal capacity and not on behalf of another person, that you are not a professional or problem gambler using Wildz in a manner that compromises the integrity of the service, and that you have not previously been excluded from Wildz or any sister casino operated by Rootz Limited.

Employees, contractors, directors, and immediate family members of Rootz Limited and its affiliated game suppliers are not eligible to open player accounts or claim bonuses. Violations result in permanent account closure and forfeiture of balances.

Each player may hold only one active account at Wildz Casino. Creating duplicate accounts, whether under your own name or another identity, is strictly prohibited. All duplicate accounts will be closed and balances forfeited. This applies across all devices and IP addresses.

All information provided during registration must be truthful, accurate, and current. You must update your account details promptly if any information changes. Wildz reserves the right to suspend accounts where incorrect or outdated information is detected, pending identity verification.

You are solely responsible for keeping your login credentials secure. Wildz will never ask for your password by email or phone. Any activity that occurs on your account using valid credentials is treated as authorised. Report suspected unauthorised access to support immediately.

Wildz is required to verify player identities under MGA licensing rules and AML regulations. You may be asked to provide a copy of your NZ Driver’s Licence, Passport, and/or proof of address at any time. Withdrawals will not be processed until verification is complete. Failure to provide documents within 30 days may result in account closure.

The minimum deposit at Wildz NZ is NZ$20 for most payment methods. Some methods may carry a higher minimum. All deposits are processed in New Zealand Dollars. Wildz does not charge deposit fees; however, your bank or payment provider may apply their own charges.

Wildz NZ accepts Visa, Mastercard, POLi, Skrill, Neteller, and selected cryptocurrency methods. Available methods may change without notice. All payment methods must be in the name of the registered account holder. Third-party payments are strictly prohibited.

Players may set voluntary deposit limits (daily, weekly, or monthly) in their Account Settings under Responsible Gambling. Limits take effect immediately when decreased. Requests to increase a limit are subject to a 24-hour cooling-off period before the increase applies.

Wildz reserves the right to refuse or reverse any deposit at its sole discretion, including where fraud, money laundering, or policy violations are suspected. Refused deposits are returned to the originating payment method. Wildz is not liable for any third-party delays in returning refused funds.

The minimum withdrawal amount is NZ$10. Withdrawal requests below this threshold will not be processed. Maximum withdrawal amounts per transaction and per day vary by payment method and account tier.

E-wallet withdrawals (Skrill, Neteller) are processed within 24 hours of approval. Card and bank transfers take 1–5 business days depending on the receiving institution. Wildz charges no fees on withdrawals; third-party processing fees are beyond Wildz’s control.

All withdrawal requests are subject to identity verification. Players who have not completed KYC will be asked to submit documents before funds are released. Wildz may request additional documentation for large withdrawals or where unusual activity is detected.

Players may cancel a pending withdrawal and return funds to their playing balance before the request is approved. Once a withdrawal is approved and processed, it cannot be reversed. Wildz is not responsible for funds sent to an incorrect account due to player error in payment details.

Awarded on first deposit only. Minimum qualifying deposit NZ$20. Free spins credited 20 per day over 10 days on selected games.

All games use certified Random Number Generators (RNG) independently audited by eCOGRA, iTech Labs, or equivalent testing laboratories. Game outcomes are entirely random and cannot be influenced by Wildz, game providers, or players.

In the event of a technical malfunction during a game round, the round is considered void and the stake returned to the player’s account. Wildz is not liable for losses resulting from technical issues outside its direct control, including internet connection failures on the player’s side.

Published RTP figures for individual games are theoretical long-run averages verified by independent testing. Wildz makes no guarantee that individual players will experience returns matching published RTP values during any specific session.

Players must not engage in fraudulent activity, money laundering, the use of bots or automated software, collusion with other players, exploitation of software errors, chargebacks, or any activity that disrupts the integrity of the platform or other players’ experience.

Wildz may immediately suspend or permanently close any account where prohibited conduct is suspected or confirmed. Balances, winnings, and bonuses associated with a closed account are subject to forfeiture. Wildz may also report suspected criminal activity to relevant authorities.

Players may close their account at any time by contacting Wildz support. Any remaining real-money balance will be returned to the player’s verified payment method after identity checks. Bonus balances are forfeited on account closure. Players may also self-exclude at any time via Account Settings.

Any dispute must first be submitted to Wildz customer support in writing at [email protected]. Wildz will investigate and respond within 10 business days. All disputes must be raised within 3 months of the event giving rise to the complaint.

If an internal resolution is not reached, players may escalate disputes to the MGA-approved Alternative Dispute Resolution (ADR) body: EADR (eadr.org). The ADR process is free for players. Wildz is bound by the ADR body’s final determination.

These Terms and Conditions are governed by the laws of Malta. By registering an account, you irrevocably submit to the non-exclusive jurisdiction of the courts of Malta for the resolution of any disputes not resolved through ADR.

Wildz provides deposit limits, loss limits, wager limits, session time limits, reality check reminders, cool-off periods (24 hours to 30 days), and permanent self-exclusion. All tools are available free of charge under Account Settings and take effect immediately when activated or reduced.

Permanent self-exclusion closes your account for an indefinite period and cannot be reversed. Wildz will make reasonable efforts to prevent re-registration by excluded players. If you believe you may have a gambling problem, contact the Problem Gambling Foundation NZ on 0800 654 655 (free, 24/7, confidential).

Gambling at Wildz is for entertainment purposes only. Wildz does not guarantee that gambling will be profitable and is not responsible for financial losses incurred by players. You are solely responsible for managing your gambling activity within your personal financial means.

Wildz reserves the right to amend these Terms and Conditions at any time. Material changes will be communicated to registered players by email at least 7 days before they take effect. Continued use of the platform after the effective date constitutes acceptance of the updated terms.

The current version of these Terms and Conditions is always available at wildz-casinonz.com/terms. The version dated January 2026 supersedes all prior versions. If you have any questions about these terms, contact [email protected] before registering.

If any provision of these Terms and Conditions is found to be unlawful, void, or unenforceable under applicable law, that provision will be deemed severable and will not affect the validity or enforceability of the remaining provisions, which will continue in full force and effect.